Indian railway IRCTC customer care toll free number – 011 3934 0000

By | December 24, 2017

With the advancement in the technology, it becomes easy to get any detail regarding your ticket booking and other details. There are lots of changes done in the IRCTC railway department with the time. The aim of the IRCTC is to enhance their customer care services in railway hospitality, travel, and tourism. Sometimes, people face some problem while booking tickets or checking the seat availability. They can make contact on the IRCTC customer care toll-free number to get the solution of their problem. The customer care executives are available 24 hours for you to resolve your queries.

IRCTC Customer Care Number

There is a continuous growth in the railway tourism in the country. Nowadays, it offers E-Ticket as well as I-ticket booking for the users. E-ticket booking allows individuals to book the ticket online and then take print out of it. On the other hand, the I-ticket booking means you get the post of the ticket booked online. You just need to dial the IRCTC customer care number toll-free for any issues that arise while the online cancellation and modification of the ticket. One can also visit the head office of IRCTC and meet the officials. Actually, by visiting the office, the individuals can discuss issues regarding their railway booking.

Services Offered by IRCTC

♦ The IRCTC endow the best tour packages to the customers all around the country. More than fifty thousand passengers have been benefited from the various available tourism programs till now.

♦ The IRCTC is also planning to open hundreds of food plazas across all the various railway stations. In fact, the charges will be same of each eating items as that of the market price. Also, the plazas will open 24 hours a day for the convenience of individuals. People can use the available IRCTC helpline number for any inquiry or file the complaint against catering and pantry services in the various stations.

♦ In this modern era, there is a huge demand for the tickets at the doorstep. In fact, the IRCTC has started the I-ticket booking services in Delhi, Chennai, Bangalore, Mumbai, and Kolkata. They are planning to extend the services in other cities in the upcoming time.

♦ You can also visit the official website of IRCTC in order to access train timing and other information.

♦ In fact, the call centre is also available there. Hence, one can make a call from anywhere across the country in order to get the information about the Indian railway. You can give a ring on the IRCTC 24 hour customer care number for any query regarding the ticket refund or any other problem.

Indian Railway Inquiry Customer Care Number: 011 39340000/011 23340000

The IRCTC also endow the PNR status check which one can use to get the detail by just entering the ticket number. In fact, one can also book their emergency tickets online without any hassle. You just need to visit the official website of the IRCTC railway in order to inquiry the seat availability.

Also Check: Pan Card Toll Free Helpline Number

Take Benefit of the IRCTC e-Wallet: You can deposit the money in IRCTC e-wallet and pay money from here at the time of ticket booking. There are lots advantages of the e-wallet scheme like it is a trouble free as well as secure transaction. In fact, you can also save the payment gateway charges by paying through the e-wallet.

Now, individuals are no more dependent on the bank as they can book a ticket using the e-Wallet account. It is advisable to dial the railway enquiry toll free number if any error arises while paying through this scheme. The customer care executives can give the solution by going through your problem.

IRCTC Registered Office Address

Indian Railway Catering & Tourism Corporation Limited,
B/148, 11th Floor,
Statesman House, Barakhamba Road,
New Delhi, India.

Websites: |

Toll-Free Number: 1800 111 139.

E-tickets/I-tickets email:
Ticket cancellation:

IRCTC Enquiry Number City Wise

NameContact No
Ahmedabad(079) 25300000
Bangalore(080) 25300000
Chandigarh(172) 25300000
Chennai(044) 25300000
Delhi(011) 39340000
Hyderabad(040) 25300000
Mumbai(022) 25300000

Indian Railway Tourism Helpline No

Chennai(044) 64594959
Delhi(011) 23701100
Kolkata(033) 22439045
Mumbai(022) 22644378

IRCTC 24×7 Zone Wise Contact Number

Central Zone(011) 23345300
East Zone(033) 266601743
North Zone(011) 23221147
South Zone(044) 25353341
South Central Zone(040) 27716145
West Zone(022) 22618067

Here, are some of the features of e-Wallet:

  • Safe and Secure Booking: You can book the ticket securely by using e-Wallet. The customers are provided with the transaction password or PIN number that they have to enter in order to book the ticket using the wallet.
  • User Verification: The verification of new users is done through the PAN and Aadhar card. If any issue arises during the verification process then contact on the IRCTC customer care number to get the solution.
  • Easy to Get Refund: While using the e-Wallet, the due refund is credible in next day if the customers cancel their ticket.

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